To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We accept returns and exchanges within 14 days of delivery.
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- Items must be returned in their original packaging
- Custom or personalized pieces are final sale and not eligible for return
To initiate a return or exchange, please email us at info@bellapiadesigns.com with your order number and reason for return. We will provide return instructions and a return authorization.
Refunds
Once your return is received and inspected, we will notify you of the approval status. Approved returns will be refunded to your original form of payment within 7–10 business days. Original shipping charges are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please email us at info@bellapiadesigns.com within 48 hours of delivery with photos of the item and packaging. We will make it right as quickly as possible.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded. All sale items are final sale.
Your Bella Pia Designs piece is crafted with care and meant to be treasured for years to come. To preserve its beauty, please follow these simple tips:
- Avoid Contact with Chemicals – Keep your jewelry away from perfumes, lotions, hairsprays, and cleaning products, as these can cause tarnishing or damage.
- Remove Before Activities – Take off your jewelry before swimming, bathing, exercising, or sleeping to prevent scratches, breakage, and exposure to moisture.
- Clean Gently – Use a soft, lint-free cloth to gently wipe your piece after each wear. For deeper cleaning, use mild soap and lukewarm water, then pat dry completely.
- Store with Care – Keep your jewelry in the pouch or box provided, stored separately to avoid scratches and tangling.
- Protect Plated Pieces – For gold- or silver-plated jewelry, avoid prolonged exposure to water and sweat to maintain the finish.
With proper care, your Bella Pia Designs jewelry will remain as radiant as the day you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We accept returns and exchanges within 14 days of delivery.
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- Items must be returned in their original packaging
- Custom or personalized pieces are final sale and not eligible for return
To initiate a return or exchange, please email us at info@bellapiadesigns.com with your order number and reason for return. We will provide return instructions and a return authorization.
Refunds
Once your return is received and inspected, we will notify you of the approval status. Approved returns will be refunded to your original form of payment within 7–10 business days. Original shipping charges are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please email us at info@bellapiadesigns.com within 48 hours of delivery with photos of the item and packaging. We will make it right as quickly as possible.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded. All sale items are final sale.
Privacy Policy
Effective Date: August 01, 2025
Bella Pia Designs LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from www.bellapiadesigns.com (“Site”).
1. Information We Collect
When you visit our Site, we may collect the following types of information:
a. Personal Information You Provide
- Name, billing and shipping address
- Email address and phone number
- Payment details (processed securely via third-party processors)
- Order history and product preferences
b. Automatically Collected Information
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Site
- Referral source[RB1]
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze traffic. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We may use your information to:
- Fulfill and manage orders, returns, and exchanges
- Provide customer support
- Personalize your shopping experience
- Communicate with you about orders, promotions, and updates
- Improve our website and marketing efforts
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers (e.g., payment processors, shipping carriers, email platforms)
- Legal authorities when required to comply with applicable laws
- Marketing platforms for promotional campaigns (only with your consent)
All third-party services are required to safeguard your information and only use it for authorized purposes.
4. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications at any time
- Withdraw consent where processing is based on consent
- Request a copy of the data we hold about you
To exercise any of these rights, please contact us at info@bellapiadesigns.com.
5. Data Security
We implement reasonable safeguards to protect your information. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and monitor your accounts regularly.
6. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their policies before sharing personal data.
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal data from them.[RB2]
8. International Users
If you access our Site from outside the United States, you consent to the transfer of your data to the U.S., where our servers and providers are located.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Site after changes constitutes your acceptance.
10. Contact Us
For questions or concerns about this Privacy Policy or your data, please contact:
Bella Pia Designs LLC
Email: info@bellapiadesigns.com
Website: www.bellapiadesigns.com
Terms & Conditions
Effective Date: August 01, 2025
Welcome to www.bellapiadesigns.com (the “Site”), operated by Bella Pia Designs LLC (“we,” “our,” or “us”). By accessing or using our Site, you agree to be bound by the following terms and conditions (“Terms”). Please read them carefully before using the Site.
1. Use of the Site
By using this Site, you confirm that you are at least 18 years old or are using it with the supervision of a parent or guardian. You agree to use this Site for lawful purposes only.
2. Products and Descriptions
We strive to ensure all product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information is error-free, complete, or current. We reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice.
All products are handcrafted and may vary slightly in color, size, and finish, which adds to their unique character.
3. Orders and Payments
By placing an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order at our discretion, including those with incorrect pricing or availability.
Payments are securely processed through third-party providers. Bella Pia Designs LLC does not store your payment details.
4. Shipping & Delivery
Shipping times and rates are provided at checkout. While we strive to deliver orders promptly, we are not responsible for delays caused by carriers or customs. You are responsible for providing accurate shipping information.
5. Refund & Returns Policy
We accept returns within 14 days of delivery for unused, unworn items in their original packaging. Custom or personalized items and sale items are non-refundable unless defective. For full details, please refer to our Refund & Return Policy.
6. Intellectual Property
All content on this Site — including but not limited to logos, images, graphics, text, product designs, and trademarks — is the property of Bella Pia Designs LLC and may not be copied, used, or distributed without our written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Bella Pia Designs LLC shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of this Site or purchase of our products.
8. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your personal information.
9. External Links
This Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of any linked websites.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with the revised effective date. Your continued use of the Site after any changes constitutes your acceptance of those changes.
12. Contact Us
If you have any questions about these Terms, please contact:Bella Pia Designs LLC
Email: info@bellapiadesigns.com
Website: www.bellapiadesigns.com
Need help?
Contact us at info@bellapiadesigns.com for questions related to refunds and returns.